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Shipping Information
📦 U.S. Shipping Options
We do not deliver to PO Boxes via express services.
🌍 International Shipping
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Express International: $39.00
Delivers in 1–5 business days
International orders may be subject to duties, customs, and taxes depending on the destination. These charges are the responsibility of the buyer. Please check with your local customs office for details.
⚙️ Order Processing
All orders are processed in 1–2 business days.
Made-to-order items (including custom or personalized jewelry) are shipped within 4 business days.
We’ll email you with a tracking number once your order ships. Your card is only charged once the order ships.
✈️ High-Value Orders
Some high-value shipments may require a signature upon delivery. If you’re unavailable, ensure someone you trust is present to sign.
💌 APO & FPO
We ship via USPS First-Class Mail® to APO & FPO addresses. Delivery to the processing center takes 7–10 business days; onward delivery time depends on military mail services.
🔁 Exceptions & Custom Orders
Made-to-order and personalized jewelry typically ships in 7–10 business days after your order is placed.
🔍 Order Tracking
You’ll receive an email with tracking details once your order ships. Add hello@wjdexclusives.com to your address book to ensure delivery of order updates. Can’t find your email? You can also check your order status here.
🚫 Refused Deliveries
If you refuse delivery, you’ll be refunded minus shipping costs, including return postage and any duties or taxes we paid.
❌ Order Cancellations
Changed your mind? Contact us ASAP with your order number at hello@wjdexclusives.com or call 1.888.88-JEWELRY.
If your order has already shipped, you can return it per our return policy.