You have 30 days from delivery to return or exchange your item. Once initiated, we’ll provide an RMA and a prepaid U.S. return label to make it easy.
Returns policy →14K Gold Yellow White Dangling Sun & Star Hoop Earrings 32mm
14K Gold Yellow White Dangling Sun & Star Hoop Earrings 32mm
14K Gold Yellow White Dangling Sun & Star Hoop Earrings 32mmFree U.S. shipping
Free U.S. shipping. Processing time depends on the product, especially for made-to-order or personalized items.
Expedited shipping speeds up delivery after dispatch; it does not shorten processing time. We email your tracking details when your order ships.
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Shipping Information
📦 U.S. Shipping Options

We do not deliver to PO Boxes via express services.
🌍 International Shipping
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Express International: $39.00
Delivers in 1–5 business days
International orders may be subject to duties, customs, and taxes depending on the destination. These charges are the responsibility of the buyer. Please check with your local customs office for details.
⚙️ Order Processing
All orders are processed in 1–2 business days.
Made-to-order items (including custom or personalized jewelry) are shipped within 4 business days.
We’ll email you with a tracking number once your order ships. Your card is only charged once the order ships.
✈️ High-Value Orders
Some high-value shipments may require a signature upon delivery. If you’re unavailable, ensure someone you trust is present to sign.
💌 APO & FPO
We ship via USPS First-Class Mail® to APO & FPO addresses. Delivery to the processing center takes 7–10 business days; onward delivery time depends on military mail services.
🔁 Exceptions & Custom Orders
Made-to-order and personalized jewelry typically ships in 7–10 business days after your order is placed.
🔍 Order Tracking
You’ll receive an email with tracking details once your order ships. Add hello@wjdexclusives.com to your address book to ensure delivery of order updates. Can’t find your email? You can also check your order status here.
🚫 Refused Deliveries
If you refuse delivery, you’ll be refunded minus shipping costs, including return postage and any duties or taxes we paid.
❌ Order Cancellations
Changed your mind? Contact us ASAP with your order number at hello@wjdexclusives.com or call 1.888.88-JEWELRY.
If your order has already shipped, you can return it per our return policy.
Return policy
Return your item unused within 30 days of delivery for a full refund. No restocking fee.
Watches, including watches customized by WJD before purchase, are returnable. Permanent personalization requested by you—such as engraving or photo installation—is final sale. Gift cards are non-returnable.
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30-day returns. Full refunds. No restocking fee.
Return your item unused within 30 days of delivery for a full refund. Watches are included, including pre-owned watches and watches customized by WJD before purchase.
Items permanently personalized or modified at your request, such as engraving or photo installation, are final sale. Gift cards are also non-returnable.
How to start a return
- Contact us within 30 days of delivery. Have your order number ready and contact our Customer Care Team to arrange a return or exchange.
- Get your return instructions. We will provide a Return Merchandise Authorization (RMA) and a prepaid U.S. return label. If you need a physical label mailed to you, please ask.
- Pack your item securely. Include the original packaging, tags, certificates, documentation, accessories and any promotional gifts supplied with the item. Follow the return instructions and keep your tracking information.
Return condition
Your item must be unused and in the same condition as when it was delivered, with everything originally included. You may carefully inspect it indoors, but please do not wear or alter it.
For pre-owned watches, this means no additional wear or changes after delivery. Watches must have no new scratches, clasp marks, strap wear or other signs of use. Please contact us before arranging sizing or other adjustments if you may wish to return the item.
Items returned used, altered after delivery or incomplete do not meet these return conditions. Contact us before sending back an item if you are unsure whether it qualifies.
Watches and personalization
WJD-customized watches are returnable. A watch is not final sale simply because WJD fitted a custom dial, bezel, bracelet or other components before offering it for sale. The same 30-day return window and unused-condition requirements apply.
Permanent changes requested by you are final sale. This includes engraving, photo installation and other permanent personalization or modifications made specifically at your request.
Refunds and exchanges
After we receive and inspect your eligible return, we issue a full refund with no restocking fee. Please allow 5–7 business days after receipt for return processing.
Refunds go back to the original payment method. Purchases paid with a WJD gift card are refunded as store credit. Trade-in purchases are handled through store credit or an exchange.
If you prefer an exchange, let our Customer Care Team know when arranging your return.
Return shipping
U.S. returns: We provide a prepaid return label for eligible domestic returns.
International returns: Customers are responsible for return shipping. Follow our return instructions and identify the shipment as returned goods on the customs paperwork.
Holiday return extension
Orders delivered between November 1 and December 31 may be returned through January 31. The same condition requirements and final-sale exceptions apply.
Damaged or incorrect items
If your item arrives damaged or incorrect, contact us within 10 business days of delivery and before the item is worn, sized, customized or altered.
Need help?
Contact our Customer Care Team for return instructions, exchange assistance or questions about your order. If you need a repair outside the return window, contact us for an assessment and quote.
Last updated: October 20, 2026.
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